This Privacy Policy describes how HomeACT Pty Ltd (“HomeACT,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use the HomeACT website (“Website”) and the services provided through the Website. By accessing or using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Collection of Personal Information

We collect personal information directly from you when you use our Website or interact with us, including but not limited to when you request home maintenance services. The types of personal information we may collect include your name, address, email address, phone number, payment information, and any other information you provide to us.

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide the services you request through our Website, including home maintenance services.
• To process payments for services provided through PayPal.
• To communicate with you about your requests, orders, and account information.
• To improve our services and Website.
• To send you promotional materials and offers related to our services, unless you opt-out of receiving such communications.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To service providers who assist us in providing our services, such as payment processors and IT service providers.
• To comply with legal obligations or enforce our Terms of Use.
• With your consent or at your direction.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to the processing of your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting on the Website. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@homeact.com

By using the HomeACT website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.